As usual Tim responded promptly to our service call. He diagnosed the problem quickly and had everything running. The problem was a bad thermostat. He replaced it with a newer model and took the time to explain the features of the newer model. Job well done!!
Time was on time, efficient, personable and professional. I have been a customer of Sears since I moved into this house in 1976 and I have never been unhappy with the service. Tim recalls he has been coming here since the late 90’s and I appreciate the continuity and the fact that Sears personnel know me.
Called in to say THANK YOU!!!!! Jody came out, put on a part & had my unit fixed in about 15 min. I was really stressed over this situation & Jody took care of it. Thanks Again!!!
Bryan was our serviceman. He is always very courteous and efficient. I always feel we are in good hands when Bryan shows up. He always goes through what he has done and what needs to be replaced and the cost. Bryan is a great asset for your organization.
I think that our service man Bryan was very through in inspecting our furnaces. He took the time to clean the areas around the furnace and make sure that everything was up to standards. We appreciate all the details that he mentioned and even though it cost a little more than i would like I know that our furnaces have been gone through every test to keep them maintained and efficient.. Thanks Bryan you were terrific!
I am very satisfied with the entire process, sale through installation. I am also interested in a service contract in the spring.
I have been with Sears Heating and Cooling for about 20 years, covering my first and second homes. Tim B. has often been my tech. He is outstanding and one of your best! Keep sending him to my place as often as you can for whatever maintenance I might need!
Brian was here for my fall furnace check out. He arrived within minutes of when he said he would. Was very thorough & informative. Is why I’ve been a Sears Heating & Cooling customer for 10 years!!!
We called your company at 8:00 am today and a tech was at our home by 9:30 am. He was very knowledgeable, well trained, and caring. He did a wonderful job restoring our heat. We believe he (Jay) is a valuable asset to your company. Yes, we will recommend your company to our friends when they need heating and cooling help.
We used this company to replace our air conditioner and furnace in 2007. We were impressed with the professionalism and competitive pricing. Since then, we have used Sears regularly for maintenance. They are outstanding! The techs are friendly and very professional. I am also impressed at their knowledge and I appreciate their respectfulness and cleanliness when they are in my home.
We Did It!
SEARS HEATING AND COOLING
Sears Heating and Cooling was founded in Columbus, OH in 1950. For over 60 years, we have been servicing Columbus and the surrounding areas, supplying you the highest quality in Heating and Cooling repairs and installations. We were founded on the principle of excellence, and to this very day, we have never lost sight of that standard.
Our Services Include:
- Heat Pumps
- Hot Water Heaters
- Ductwork Modifications