Ramon Revilla from Sears Heating & Cooling came to my home yesterday to service my furnace. I was extremely impressed with Mr. Revilla’s professionalism and knowledge of my furnace unit. Mr. Revilla was able to educate me on how my humidifier operates and how I could test the unit if I thought that it was not working. If anyone reads this post, please ask for Ramon Revilla when you need service from Sears Heating and Cooling. You will not be disappointed!
Today, my service technician was Kelvin. He called before his arrival and arrived before his stated time. Kelvin was courteous and personable, yet professional. He serviced my furnace and updated me on the work he performed. Kelvin also engaged in conversation regarding carbon monoxide and answered some questions that I had. All-in-all, I give Sears H & C AND Kelvin a 5 star rating!!
As usual Tim responded promptly to our service call. He diagnosed the problem quickly and had everything running. The problem was a bad thermostat. He replaced it with a newer model and took the time to explain the features of the newer model. Job well done!!
We called your company at 8:00 am today and a tech was at our home by 9:30 am. He was very knowledgeable, well trained, and caring. He did a wonderful job restoring our heat. We believe he (Jay) is a valuable asset to your company. Yes, we will recommend your company to our friends when they need heating and cooling help.
I think that our service man Bryan was very through in inspecting our furnaces. He took the time to clean the areas around the furnace and make sure that everything was up to standards. We appreciate all the details that he mentioned and even though it cost a little more than i would like I know that our furnaces have been gone through every test to keep them maintained and efficient.. Thanks Bryan you were terrific!
My furnace was inspected by Tim Brumfield yesterday afternoon. Tim consistently does an excellent job inspecting my furnace and air conditioner and does so methodically and diligently. I have complete faith in Tim’s ability and he is very responsible. You have a valuable employee in Tim Brumfield.
Brian did a great job and answered my questions!
We used this company to replace our air conditioner and furnace in 2007. We were impressed with the professionalism and competitive pricing. Since then, we have used Sears regularly for maintenance. They are outstanding! The techs are friendly and very professional. I am also impressed at their knowledge and I appreciate their respectfulness and cleanliness when they are in my home.
Bryan was our serviceman. He is always very courteous and efficient. I always feel we are in good hands when Bryan shows up. He always goes through what he has done and what needs to be replaced and the cost. Bryan is a great asset for your organization.
Kevin arrived on time, was very professional. Performed all related maintenance on furnace…Having service tech’s employed within your company like this young man is why my husband and I have maintained our service contract with Sears since the 90’s!
SEARS HEATING AND COOLING
Sears Heating and Cooling was founded in Columbus, OH in 1950. For over 60 years, we have been servicing Columbus and the surrounding areas, supplying you the highest quality in Heating and Cooling repairs and installations. We were founded on the principle of excellence, and to this very day, we have never lost sight of that standard.
Our Services Include:
- Heat Pumps
- Hot Water Heaters
- Ductwork Modifications