Kevin arrived on time, was very professional. Performed all related maintenance on furnace…Having service tech’s employed within your company like this young man is why my husband and I have maintained our service contract with Sears since the 90′s!
After several days of internet malfunctions, I am now able to give Ramon rave review on the winter inspection of our furnace and heat pump. Ramon is, as all of your techs have been, very well versed in the area of HVAC. Ramon has been a professional and does not mind answering questions. As a matter of fact, all of your techs have had the same mind set. I have been with SH&C for years and will continue to be for years to come. Happy Holidays and will see your tech in the spring
On 11/26/13 Kelvin came by to service our furnace. What a pleasant & professional employee. Your company should be proud to have such a worker, we all know good help is hard to find. Mr. Walls introduced himself, wore foot slippers, explained in detail and very focus and encourage us to keep our service contract with sears current. My Wife & I was very impressed by this young mans demeanor…we appreciate this kind of service!!!! We plan on referring our friends and family members to “Sears” heating and cooling, because of service like this. Thank You and Happy Thanksgiving to All!
Since Bryan worked on my furnace last week, it has run fine. It is the kind of excellent service I have come to expect from Sears Heating. That is why I renewed my Service Contract for another year when Bryan was here. It’s a pleasure to know that Sears Heating is out there. They really try to help you quickly at a reasonable price. I will never go anywhere else, and if any of my neighbors need help with a furnace or air conditioner I will recommend Sears Heating.
Bryan was our serviceman. He is always very courteous and efficient. I always feel we are in good hands when Bryan shows up. He always goes through what he has done and what needs to be replaced and the cost. Bryan is a great asset for your organization.
I received outstanding service from an operator and technician Kelvin Walls. I had an unexpected problem with my furnace and called your company right away. I was amazed that Kelvin was able to come out at night to accommodate me. He was very thorough and told me exactly what was wrong with my furnace in a way I was able to comprehend. He fixed my furnace expeditiously and restored the heat. Thank you Kelvin for your professionalism and GREAT CUSTOMER SERVICE!
I have been a customer of Sears Heating & Cooling for many years now. They are a reliable and reputable company offering quality service. This is the 2nd time Service Technician, Ramon Revilla, has been to my residence to service heating and cooling equipment… again he was excellent, very thorough and knowledgeable. Ramon takes the time to explain what he was doing and why. I would like to request to have Ramon continue to handle my cleaning and repair needs on a regular basis.
Today, my service technician was Kelvin. He called before his arrival and arrived before his stated time. Kelvin was courteous and personable, yet professional. He serviced my furnace and updated me on the work he performed. Kelvin also engaged in conversation regarding carbon monoxide and answered some questions that I had. All-in-all, I give Sears H & C AND Kelvin a 5 star rating!!
Sears Staff, Especially Mike and Mark, level of professionalism was amazing from top to bottom.
We have relied on Sears since we came to Columbus, the service has always been excellent. I have given an ‘A’ rating to Angie’s List.
SEARS HEATING AND COOLING
Sears Heating and Cooling was founded in Columbus, OH in 1950. For over 60 years, we have been servicing Columbus and the surrounding areas, supplying you the highest quality in Heating and Cooling repairs and installations. We were founded on the principle of excellence, and to this very day, we have never lost sight of that standard.
Our Services Include:
- Heat Pumps
- Hot Water Heaters
- Ductwork Modifications