Since Bryan worked on my furnace last week, it has run fine. It is the kind of excellent service I have come to expect from Sears Heating. That is why I renewed my Service Contract for another year when Bryan was here. It’s a pleasure to know that Sears Heating is out there. They really try to help you quickly at a reasonable price. I will never go anywhere else, and if any of my neighbors need help with a furnace or air conditioner I will recommend Sears Heating.
Sears Staff, Especially Mike and Mark, level of professionalism was amazing from top to bottom.
Jody was very nice and worked at looking at everything and I know that I will recommend you guys any time I can. And if you have anything you need feel free to email or call!
I received outstanding service from an operator and technician Kelvin Walls. I had an unexpected problem with my furnace and called your company right away. I was amazed that Kelvin was able to come out at night to accommodate me. He was very thorough and told me exactly what was wrong with my furnace in a way I was able to comprehend. He fixed my furnace expeditiously and restored the heat. Thank you Kelvin for your professionalism and GREAT CUSTOMER SERVICE!
We called your company at 8:00 am today and a tech was at our home by 9:30 am. He was very knowledgeable, well trained, and caring. He did a wonderful job restoring our heat. We believe he (Jay) is a valuable asset to your company. Yes, we will recommend your company to our friends when they need heating and cooling help.
Ramon Revilla came to our home today to do our furnace inspection for winter. He did an excellent job explaining things to me and servicing our furnaces. Thank you Ramon!
On Tuesday Jody arrived on time, was very polite and knowledgeable and did a great job. I signed up for the Maintenance Program, after a brief absence, so it was pretty much routine. He found nothing wrong with my Unit and gave me some helpful advice on some of the minor problems I was having.
This year the service tech found that my heat exchanger had crack in it and found that the part was still under warranty and was replaced the next day. I will remain a customer of Sears Heating because of their honesty and service they provide and I have recommended them to others..
On 11/26/13 Kelvin came by to service our furnace. What a pleasant & professional employee. Your company should be proud to have such a worker, we all know good help is hard to find. Mr. Walls introduced himself, wore foot slippers, explained in detail and very focus and encourage us to keep our service contract with sears current. My Wife & I was very impressed by this young mans demeanor…we appreciate this kind of service!!!! We plan on referring our friends and family members to “Sears” heating and cooling, because of service like this. Thank You and Happy Thanksgiving to All!
I think that our service man Bryan was very through in inspecting our furnaces. He took the time to clean the areas around the furnace and make sure that everything was up to standards. We appreciate all the details that he mentioned and even though it cost a little more than i would like I know that our furnaces have been gone through every test to keep them maintained and efficient.. Thanks Bryan you were terrific!
SEARS HEATING AND COOLING
Sears Heating and Cooling was founded in Columbus, OH in 1950. For over 60 years, we have been servicing Columbus and the surrounding areas, supplying you the highest quality in Heating and Cooling repairs and installations. We were founded on the principle of excellence, and to this very day, we have never lost sight of that standard.
Our Services Include:
- Heat Pumps
- Hot Water Heaters
- Ductwork Modifications