Been using this family owned business for years. Always found them to be knowledgeable, honest, and fair. Very much appreciated the time that they take to walk us through the system and advice they share. Each interaction has been polite, courteous, and after recently moving we are continuing to use them at the new address.
My furnace was inspected by Tim Brumfield yesterday afternoon. Tim consistently does an excellent job inspecting my furnace and air conditioner and does so methodically and diligently. I have complete faith in Tim’s ability and he is very responsible. You have a valuable employee in Tim Brumfield.
My parents were customers for over 30 years, and I’ve been a customer for almost the same number of years. I would not even consider calling anyone else for service! I recommend Sears Heating and Cooling to everyone! The staff is wonderful and many have been there for over 30 years. Ramon has been taking care of my system for several years and is always very professional, friendly and courteous
On Tuesday Jody arrived on time, was very polite and knowledgeable and did a great job. I signed up for the Maintenance Program, after a brief absence, so it was pretty much routine. He found nothing wrong with my Unit and gave me some helpful advice on some of the minor problems I was having.
On 11/26/13 Kelvin came by to service our furnace. What a pleasant & professional employee. Your company should be proud to have such a worker, we all know good help is hard to find. Mr. Walls introduced himself, wore foot slippers, explained in detail and very focus and encourage us to keep our service contract with sears current. My Wife & I was very impressed by this young mans demeanor…we appreciate this kind of service!!!! We plan on referring our friends and family members to “Sears” heating and cooling, because of service like this. Thank You and Happy Thanksgiving to All!
This year the service tech found that my heat exchanger had crack in it and found that the part was still under warranty and was replaced the next day. I will remain a customer of Sears Heating because of their honesty and service they provide and I have recommended them to others..
Mike was here after midnight last night and I wanted to call and say thanks. He was really outstanding. He’s very thorough and persistent. He made sure I wasn’t a nut-job by taking a few extra minutes looking over my furnace. Thanks!
Today, my service technician was Kelvin. He called before his arrival and arrived before his stated time. Kelvin was courteous and personable, yet professional. He serviced my furnace and updated me on the work he performed. Kelvin also engaged in conversation regarding carbon monoxide and answered some questions that I had. All-in-all, I give Sears H & C AND Kelvin a 5 star rating!!
Sears Staff, Especially Mike and Mark, level of professionalism was amazing from top to bottom.
Ramon arrived on time as promised and explained what he would be doing, went over what needed to be done and checked the furnace completely. He was very professional and exactly what I have come to expect from this company. Thanks, Ramon
SEARS HEATING AND COOLING
Sears Heating and Cooling was founded in Columbus, OH in 1950. For over 60 years, we have been servicing Columbus and the surrounding areas, supplying you the highest quality in Heating and Cooling repairs and installations. We were founded on the principle of excellence, and to this very day, we have never lost sight of that standard.
Our Services Include:
- Heat Pumps
- Hot Water Heaters
- Ductwork Modifications