All your techs are good, but this one went out of his way to be kind and cheerful. I just lost my mother and he told me a lovely story about his interaction with my Dad who passed several years ago.
On 11/26/13 Kelvin came by to service our furnace. What a pleasant & professional employee. Your company should be proud to have such a worker, we all know good help is hard to find. Mr. Walls introduced himself, wore foot slippers, explained in detail and very focus and encourage us to keep our service contract with sears current. My Wife & I was very impressed by this young mans demeanor…we appreciate this kind of service!!!! We plan on referring our friends and family members to “Sears” heating and cooling, because of service like this. Thank You and Happy Thanksgiving to All!
Mike was here after midnight last night and I wanted to call and say thanks. He was really outstanding. He’s very thorough and persistent. He made sure I wasn’t a nut-job by taking a few extra minutes looking over my furnace. Thanks!
I think that our service man Bryan was very through in inspecting our furnaces. He took the time to clean the areas around the furnace and make sure that everything was up to standards. We appreciate all the details that he mentioned and even though it cost a little more than i would like I know that our furnaces have been gone through every test to keep them maintained and efficient.. Thanks Bryan you were terrific!
Ramon arrived on time as promised and explained what he would be doing, went over what needed to be done and checked the furnace completely. He was very professional and exactly what I have come to expect from this company. Thanks, Ramon
My furnace was inspected by Tim Brumfield yesterday afternoon. Tim consistently does an excellent job inspecting my furnace and air conditioner and does so methodically and diligently. I have complete faith in Tim’s ability and he is very responsible. You have a valuable employee in Tim Brumfield.
Ramon Revilla came to our home today to do our furnace inspection for winter. He did an excellent job explaining things to me and servicing our furnaces. Thank you Ramon!
Fabulous! Even repaired our stairs to the basement!
We called your company at 8:00 am today and a tech was at our home by 9:30 am. He was very knowledgeable, well trained, and caring. He did a wonderful job restoring our heat. We believe he (Jay) is a valuable asset to your company. Yes, we will recommend your company to our friends when they need heating and cooling help.
Kevin arrived on time, was very professional. Performed all related maintenance on furnace…Having service tech’s employed within your company like this young man is why my husband and I have maintained our service contract with Sears since the 90’s!
We Did It!
SEARS HEATING AND COOLING
Sears Heating and Cooling was founded in Columbus, OH in 1950. For over 60 years, we have been servicing Columbus and the surrounding areas, supplying you the highest quality in Heating and Cooling repairs and installations. We were founded on the principle of excellence, and to this very day, we have never lost sight of that standard.
Our Services Include:
- Heat Pumps
- Hot Water Heaters
- Ductwork Modifications