When you’re investing in a new HVAC system, you expect honest guidance and expert recommendations. Unfortunately, not every company plays by those rules. In fact, some HVAC providers are more focused on hitting manufacturer quotas than they are on doing what’s best for your home and budget.
At Sears Heating & Cooling, we believe you deserve transparency. So, let’s break down what manufacturer quotas really mean—and why you should always question whether that “recommended” system is truly the right fit for you.
💡 What Are Manufacturer Quotas?
Manufacturer quotas are sales goals set by HVAC equipment manufacturers. These goals often come with incentives, such as:
- Bonus commissions
- Rebates for dealers
- Exclusive pricing tiers
- Free trips, awards, or perks
On the surface, it may seem harmless—after all, many industries use performance-based incentives. But in HVAC, these quotas can sometimes influence the advice you get, especially if a contractor is close to hitting a sales goal.
🚨 The Problem: Sales Pressure Over Service
Here’s where it can go wrong.
If a company is trying to hit a year-end or quarterly sales quota, there may be pressure on the techs or sales reps to push full system replacements, even when a simple repair might do the job. Some may upsell you on the most expensive unit, not the one that’s best suited for your home’s needs or your budget.
You may also hear things like:
- “This unit can’t be fixed.”
- “It’s not worth repairing.”
- “You’ll just end up replacing it anyway.”
These could be valid concerns—or they could be part of a script designed to close a sale and hit a quota.
🛠️ What Makes Sears Heating & Cooling Different?
We’ve been serving Columbus and surrounding communities since 1950, and we’ve built our reputation on trust, not quotas. Our technicians aren’t paid commission, and we don’t push a one-size-fits-all solution.
When you work with us, you can expect:
- Honest diagnostics—we’ll tell you if a repair can safely extend your system’s life
- No-pressure options—you’ll get clear pricing and honest recommendations
- Customized solutions—we choose the right system based on your space, budget, and comfort goals
We’re proud to be a Bryant® Factory Authorized Dealer, but our loyalty is to you, not a quota.
✅ What You Can Do as a Homeowner
Before agreeing to a full system replacement:
- Ask for a second opinion (we offer them!)
- Request a breakdown of repair vs. replacement costs
- Ask if your current system is still under warranty
- Ask if the recommended system is truly necessary for your home’s size and layout
Remember—it’s your home, your comfort, and your money.
🤝 Let’s Make It About You—Not the Sale
At Sears Heating & Cooling, our goal is to make your HVAC experience easy, honest, and stress-free. If your system really needs replacing, we’ll walk you through the best options. If it doesn’t? We’ll tell you that too.
No quotas. No gimmicks. Just good, honest service—like it should be.
Need a second opinion or honest advice?
Contact us today and let’s take a look. www.searsheatingcooling.com
